We are very sad to learn that Ritsuo Shingo-san has passed away. Our entire team has held him close to their hearts from the first time we met him in our offices. For many years he accompanied us on Gemba walks, during customer visits, and was a great role model for us. Often, a statement from Ritsuo-san would inspire us to spend hours in a discussion so that we could become better. He truly exemplified Shingo’s leadership principles. With him, we lose not only a great teacher, but also a friend.

Ritsuo-san, we think of you and will keep your memory as well as your teachings alive in us.

We thank you for everything.
Ines, Yvonn, Annette, Zrinka, Steffen, Dimitri, Zoha, Marco, Ute, Aylin