A functioning QM system helps you to carry out all activities in your company in a standardized manner and to continuously improve processes. Quality management audits in accordance with DIN EN ISO 9001 help you to identify weaknesses in your processes and eliminate them.
In this module, you will learn the basics of auditing QM systems in accordance with DIN EN ISO 19011 in order to be able to carry out internal audits. You will gain a good overview of the system and basic concepts for internal or external auditing of systems and processes.
● DIN EN ISO 19011
● Requirements for auditors
● Standards in the QM area
● Certification roadmap
● Steps to the QM system
● Procedural instructions
● Work instructions
● Process descriptions
● Test instructions
● Applicable documents
● Control of documents
● IMS
● First, second, third party
● System and product audit
● Process audit
● Secondary deviations
● Audit program
● Audit execution
● Conformity
● Audit report
The history of auditing dates back to the 19th century, when companies began implementing internal controls and audits to prevent fraud and misconduct. Over time, formal auditing practices and standards developed, particularly in the area of financial auditing, to ensure the integrity of company reports and information. Over the course of the 20th century, audit practices were extended to other areas such as quality management and environmental protection, with standards such as ISO 9001 and ISO 14001 being introduced to define and harmonize audit requirements.
Auditing is used in various areas and organizations, including quality management, environmental management, occupational safety, information security and finance. Organizations use internal and external audits to verify compliance with standards and regulations, evaluate the effectiveness of management systems and identify areas for improvement. External audits are often conducted by independent auditors, while internal audits are conducted by qualified employees or audit teams working within the organization.
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