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Knowledge management is an essential part of our knowledge society. The rapid pace of change in the digital age means that companies have inexhaustible information at their disposal, which can become a major competitive advantage through targeted management.
In this module, you will learn about suitable methods for structuring knowledge. We will show you new technologies, trends and methods for distributing knowledge to new employees. We help you to secure the knowledge of employees who will be leaving the company.
● Basics
● Knowledge staircase
● Knowledge cycle
● Implicit vs. explicit knowledge
● Documentation of knowledge
● Preserving knowledge
● Document quality
● Knowledge maps
● Building knowledge & transfer
● Safeguarding knowledge
● Qualification matrix
● Defining competence goals
● Pull vs. push principle
● Debriefing
● Knowledge platforms
● Agile methods
● Job rotation
● Creative methods
● Benchmarking
Knowledge management according to DIN ISO 30401 deals with the systematic organization, acquisition, storage, transfer and application of knowledge within an organization. It includes the development of strategies, processes and technologies in order to use knowledge effectively and achieve competitive advantages.
Both explicit knowledge (documented knowledge) and implicit knowledge (experience, skills) are taken into account and managed within a structured framework. The aim of knowledge management is to increase the performance and innovative strength of an organization by making knowledge transparent, sharing it and using it for decision-making processes.
It promotes the exchange of best practices, the prevention of knowledge loss in the event of staff turnover and the creation of a learning culture within the organization. Knowledge management can be supported by the use of software solutions that facilitate the collection, organization and provision of knowledge.
It is a continuous process that adapts to the changing needs and challenges of an organization and can make an important contribution to long-term competitiveness.
The history of knowledge management dates back to the 1980s, when companies began to recognize the importance of their internal knowledge for business success.
In the 1990s, knowledge management became more popular as an independent concept, particularly through the work of Peter Drucker and Nonaka/Takeuchi.
The first scientific models and approaches to knowledge management also emerged during this period.
Today, knowledge management has become an integral part of corporate management, as companies increasingly recognize that their success depends largely on their handling of internal knowledge and their ability to innovate and adapt.
Knowledge management according to DIN ISO 30401 is used in a variety of organizations and industries, including
● Companies and corporations
● educational institutions
● government agencies
● Healthcare organizations
● IT and technology companies
● Consulting companies
● Non-profit organizations
Overall, knowledge management is used in all types of organizations that aim to use internal knowledge effectively, promote collaboration and improve performance.
With more than 4,000 projects and case studies, Alphadi is a leader in the field of Lean Six Sigma and Sales Process Engineering. We advise you holistically so that your goals are achieved sustainably and in the long term.
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