Facts about the Shingo Model™

Success begins with an open culture that is deeply rooted in the mindsets of everyone. The Shingo Model™ seamlessly integrates with existing initiatives and promotes the continuous improvement process of your company by analyzing employee behavior. As a licensed partner of the Shingo Institute, we support you in achieving outstanding results through ideal behaviors.

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The Shingo Model™ is not an additional program but is based on just ten principles that can be integrated into your current initiative. In doing so, the behavior and actions of all individuals are compared to the principles of the Shingo Model™.

The Road to World Class
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The Shingo Guiding Principles

Shingo Pyramide
  1. Respect Every Individual
  2. Lead with Humility
  3. Seek Perfection
  4. Embrace Scientific Thinking
  5. Focus on Process
  6. Assure Quality at the Source
  7. Improve Flow & Pull
  8. Think Systemically
  9. Create Constancy of Purpose
  10. Create Value for the Customer
Three Insights of Enterprise Excellence™

Ideal Results Require Ideal Behaviors.

Results are the goal of every organization, with various methods to achieve them. Ideal results are sustainable long-term. Tools and systems alone won’t achieve them. Great leaders understand the link between results and behavior and must create an environment where ideal behavior is visible in every employee.

Purpose and Systems Drive Behavior

It’s well known that beliefs influence behavior, but often forgotten that systems do too. Company systems are designed to achieve specific results, often without considering behavior. Managers have the crucial task of aligning systems to foster ideal behavior and achieve desired results.

Principles Inform Ideal Behaviors

Principles are fundamental rules that help us recognize the impact of our behavior, enabling more informed decisions. The more employees understand the principles of Operational Excellence and the better systems are aligned with ideal behavior, the higher the chance of building a sustainable culture where achieving ideal results is the norm.

More about the Shingo Workshops

For almost 30 years, programs have been launched every few years, from “teamwork” in the 1980s to “process-oriented thinking” and “business excellence initiatives.” Throughout this, change has been viewed separately from systems, processes, and tools.

The Shingo Institute, through certified partners, offers six workshop modules conducted sequentially in companies. Each module lasts two to three days, comparing leadership principles with the Shingo Model™. At the end, actions are implemented to drive results.

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