This two-day workshop is conducted at a host company and builds on the knowledge and experiences from the DISCOVER EXCELLENCE and SYSTEMS DESIGN workshops. You will be introduced more deeply to the Shingo Model™. The principles of Cultural Enablers empower an organization’s employees to embark on the journey of transformation. They promote the understanding and development of a culture of organizational excellence. Organizational excellence cannot be achieved through top-down directives or the piecemeal implementation of tools; it requires broad engagement from all employees. The CULTURAL ENABLERS workshop helps you define ideal behaviors and the systems that drive these behaviors using behavior benchmarks.

Content:

• Dimensions of Cultural Enablers
• Behavior, systems, and principles
• Key Behavior Indicators (KBIs)
• Lead with humility
• Respect every individual
• Go and observe assessment