Auditing Basics

A functioning QM system helps you to carry out all activities in your company in a standardized manner and to continuously improve processes. Quality management audits in accordance with DIN EN ISO 9001 help you to identify weaknesses in your processes and eliminate them.
In this module, you will learn the basics of auditing QM systems in accordance with DIN EN ISO 19011 in order to be able to carry out internal audits. You will gain a good overview of the system and basic concepts for internal or external auditing of systems and processes.

Quick Info

Contents

  • DIN EN ISO 19011
  • Requirements for auditors
  • Standards in the QM area
  • Certification roadmap
  • Steps to the QM system
  • Procedural instructions
  • Work instructions
  • Process descriptions
  • Test instructions
  • Applicable documents
  • Control of documents
  • IMS
  • First, second, third party
  • System and product audit
  • Process audit
  • Secondary deviations
  • Audit program
  • Audit execution
  • Conformity
  • Audit report

Duration on request

Dates on request

Key information

Auditing is an important process in quality management that is used to review and evaluate the effectiveness of quality management systems, processes and procedures. An audit is a systematic examination and evaluation of documents, records, practices and procedures to ensure that they comply with established standards, guidelines and requirements.

The aim of an audit is to uncover potential for improvement, identify weaknesses and make recommendations for continuous improvement. Audits can be conducted internally to check performance and compliance within an organization, or externally by independent auditors to check compliance with external standards or regulations.

An important standard in the field of auditing is ISO 19011, which provides guidelines for auditing quality and environmental management systems. ISO 19011 sets out principles and procedures for planning, conducting and reporting audits and provides guidance on the competence and independence of auditors.

Auditors play an important role in the audit process. They are responsible for conducting audits, evaluating information and evidence, communicating findings and recommendations, and supporting the implementation of improvement actions. Auditors should have auditing expertise as well as industry-specific knowledge and communication skills.

By conducting audits, organizations can improve their performance, minimize risks and ensure compliance with standards and regulations. Audits are an essential tool for continuous improvement and for ensuring the effectiveness of quality management systems and processes.

Beneftits

  • Identification of potential for improvement
  • Compliance with standards
  • Compliance with legal requirements
  • Increasing transparency in the company
  • Strengthening the trust of customers
  • Incentives for continuous improvement

Risks

  • Incentives for continuous improvement
  • Resistance to audits
  • Training of qualified auditors
  • Resources are required for audits

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