Leader Standard Work

Leader Standard Work (LSW) is a method to standardize the activities of leaders. Many production and service companies work daily with standards such as work instructions, continuous improvement (CI) boards, reports, and feedback loops. Metrics guide management on whether they are on the right path or if corrective actions are necessary, often communicated through a shopfloor management system.

In this module, you’ll learn about standardized leadership activities and the importance of leadership principles, helping you build trust and transparency to foster a strong team.

Quick Info

Contents

  • Basics of Leadership Principles
  • Leader Standard Worksheets
  • Routine Tasks
  • Conflict Management
  • Employee Conversations
  • Employee Development
  • Task Prioritization
  • Objectives
  • Key Results
  • Account Mapping
  • RACI Matrix
  • Meetings and Discussions
  • Employee Motivation
  • Establishing a Feedback Culture
  • Time Management
  • Employee Planning
  • Delegation
  • Competencies (Mindset)
  • KPI / KBI Monitoring
  • Digital Leadership Tools

Duration on request

Dates on request

Key information

Leader Standard Work (LSW) is a proven Lean Management practice that helps leaders support continuous improvement and establish an effective leadership culture.

  1. Definition: LSW refers to the set of regular tasks and activities that leaders perform daily, weekly, or monthly to monitor operations, identify issues, support employees, and promote continuous improvement.
  2. Key Aspects: LSW typically includes activities such as gemba walks (on-site observations), employee conversations, performance indicator reviews, problem-solving meetings, and support for improvement projects.
  3. Continuous Improvement: LSW fosters a culture of continuous improvement by having leaders regularly visit the workplace, identify bottlenecks, resolve issues, and support employees in their improvement efforts.
  4. Standardization: Standardizing leadership activities sets clear expectations for leaders and ensures that essential tasks are performed consistently and regularly.
  5. Leading by Example: LSW enables leaders to set an example through their behavior and actions, embodying the organization’s values and practices.
  6. Measurement and Monitoring: The effectiveness of LSW can be evaluated through performance indicators, such as employee engagement, problem-solving effectiveness, and improvement implementation.

Overall, Leader Standard Work is a crucial part of a Lean leadership culture, promoting continuous improvement at all organizational levels and ensuring that leaders actively contribute to achieving company goals.

Beneftits

  • Improved leadership culture
  • Increased employee engagement
  • Continuous improvement
  • Ensuring goal achievement
  • Strengthening the leadership team

Risks

  • Leader overload
  • Lack of employee involvement
  • Inadequate training and support
  • Resistance to change
  • Lack of flexibility

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