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Seminars Excellence Programm

Operational Excellence Manager

Operational Excellence Manager

Gold certified

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Quick Info

Hinter dem Begriff Operational Excellence finden sich oftmals Lean-, Qualitätsmanagement- und Kultur-Veränderungsprogramme. Als Operational Excellence (OPEX) Manager arbeiten Sie hauptsächlich strategisch und bauen eine Struktur auf, um alle Prozesse im Unternehmen und werksübergreifend auf den Wertstrom und die Gesamtstrategie auszurichten. 

Neben Lean und Quality betrachten Sie auch die Strategien zur Instandhaltung, Six Sigma und das Supply Chain Management. Sie sind ein Bindeglied zwischen Abteilungen und optimieren die Schnittstellen. 

Weiterhin koordinieren Sie den gesamten KVP-Prozess. Die Verbesserungspotenziale sind bereits bei der Einführung von OPEX enorm. Das Unternehmen erhält einen Innovationsschub.

Dauer auf Anfrage
OPEX - 2
Termine auf Anfrage
OPEX - 4
OPEX - 6

Module:

OPEX - 8

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Wissenswertes

Die Rolle des OPEX Managers bietet zahlreiche Vorteile. Durch Ihre strategische Ausrichtung und den ganzheitlichen Ansatz können Sie erhebliche Effizienzsteigerungen und Kostensenkungen im gesamten Unternehmen erzielen. Die Fokussierung auf den Wertstrom und die Ausrichtung aller Prozesse auf die Gesamtstrategie führt zu einer besseren Nutzung der Ressourcen und einer höheren Produktivität.

Ihre Fähigkeit, als Bindeglied zwischen Abteilungen zu fungieren, fördert die Zusammenarbeit und reduziert Silodenken, was zu einer besseren Integration und Optimierung der Schnittstellen führt.

Durch die Anwendung zahlenbasierter Entscheidungen und fortlaufender Prozessverbesserungen tragen Sie zu nachhaltigem Erfolg und langfristiger Wettbewerbsfähigkeit des Unternehmens bei. Die Koordination des KVP-Prozesses und die Implementierung von OPEX-Strategien bringen bedeutende Innovations- und Verbesserungspotenziale mit sich, die das Unternehmen voranbringen.

Jedoch gibt es auch Herausforderungen und Risiken im Zusammenhang mit der Rolle eines OPEX Managers. Die Implementierung von OPEX erfordert eine enge Zusammenarbeit mit verschiedenen Abteilungen und Ebenen im Unternehmen, was hohe Anforderungen an Ihre Kommunikations- und Führungsfähigkeiten stellt.

Widerstand gegen Veränderungen und neue Methoden kann eine signifikante Hürde darstellen, da Mitarbeiter und Führungskräfte möglicherweise skeptisch gegenüber den vorgeschlagenen Änderungen sind. Die ganzheitliche Betrachtung und Optimierung aller Prozesse und Systeme ist eine komplexe Aufgabe, die umfassende Kenntnisse und Erfahrung erfordert.

Ohne ausreichende Unterstützung und Ressourcen könnten OPEX-Initiativen ins Stocken geraten oder nicht die gewünschten Ergebnisse liefern. Die kontinuierliche Überwachung und Anpassung der implementierten Strategien ist notwendig, um deren Nachhaltigkeit und Erfolg zu gewährleisten. Eine mangelnde Nachverfolgung könnte dazu führen, dass erzielte Verbesserungen nicht dauerhaft sind.

Insgesamt bietet die Position des OPEX Managers eine wertvolle Gelegenheit, tiefgehende Kenntnisse und Fähigkeiten in der strategischen Unternehmensentwicklung und Prozessoptimierung zu erwerben und diese effektiv in die Praxis umzusetzen.

Mit der richtigen Unterstützung und einem klaren Fokus auf kontinuierliche Verbesserung können die erlernten Methoden zu signifikanten und nachhaltigen Erfolgen im Unternehmen führen.

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Module-en

Train-the-Trainer

Train-the-Trainer

Quick Info

All Excellence degrees include the train-the-trainer module. You will learn how to develop training concepts using appropriate techniques.
You will conduct training courses both online and in person at the same level of quality. As a trainer, we will accompany and optimize you.

Dauer auf Anfrage
OPEX - 10
Termine auf Anfrage
OPEX - 12
OPEX - 14

Contents

● The role as a trainer

● Self-perception / perception of others

● Characteristics of a trainer

● Self-marketing

● CIP in training

● Key figures in training

● Creating trainer guidelines

● Training Capability Map

● Creating training material

● Training concepts

● Learning psychology

● Motivation of trainers

● Flipchart training

● Rhetoric in training

● Culture and principles

● Digital communication

● Dealing with stage fright

● Group formation and dynamics

● Roles and group behavior

● Technology, equipment

● Troubleshooting

● Omni-channel capability

● Dealing with digital media

● Special features of the online seminar

Key informations

Train-the-trainer is a training approach that aims to equip individuals who are to act as trainers with the necessary skills, knowledge and methods to deliver training effectively. Here are some key points about train-the-trainer:

  1. Aim: The main aim of train-the-trainer is to enable trainers to deliver training professionally and effectively, whether in corporate, educational or other contexts.
  2. Content: Train-the-trainer programs typically cover topics such as learning theory, teaching methods, presentation techniques, group dynamics, conflict resolution and evaluation of learning outcomes.
  3. Methodology: Train-the-trainer workshops often use a practical and experiential learning methodology that allows participants to actively learn and improve their skills through practical exercises and role-playing.
  4. Target group: Participants in train-the-trainer programs can be both experienced trainers who want to improve their skills and people who are new to the role of trainer and need to learn basic training techniques.
  5. Benefits: Train-the-trainer offers the advantage of allowing organizations to develop internal resources to deliver training rather than hiring external trainers. This can be more cost effective and allows for greater flexibility in scheduling and delivering training.
  6. Areas of application: Train-the-trainer is used in various fields and industries, including corporate training, professional development, teacher training, healthcare, customer training and more.

Overall, train-the-trainer is an effective method to improve the quality of training, strengthen internal know-how and build a sustainable training structure in organizations.

History

The history of train-the-trainer dates back to the early 20th century when companies began to set up internal training programs for their employees.
During this time, training was often conducted by experienced employees or external experts who passed on their skills to others.
With the growth of vocational training programs and education in various industries and fields, there was a growing need for qualified trainers.
This led to the increased use of train-the-trainer programs to train internal trainers and improve their skills.
Over time, train-the-trainer evolved into a separate area of professional development specializing in the training of trainers. Organizations began to offer specific train-the-trainer programs and introduce certifications for trainers to further improve the quality and effectiveness of training.
With the advent of new technologies such as e-learning and virtual training environments, train-the-trainer has also evolved to equip trainers with the necessary digital skills.
Today, train-the-trainer is an established practice in many organizations and industries that aims to train internal trainers and continuously improve their skills to deliver effective training.

Usage

●  Company training courses

●  Educational institutions

●  Professional training

●  Healthcare

●  Customer training

●  Social sector

Benefits

Risks

Categories
Module-en

Leader Standard Work

Leader Standard Work

Quick Info

 

Leader Standard Work is a method for standardizing the activities of managers. Many manufacturing or service companies work with standards on a daily basis, including work instructions, CIP boards, reports and feedback. Key figures show management whether they are on the right track or whether measures need to be taken. The key figures are often communicated through a store floor management system.

In this module, you will learn about standards in management activities and the importance of management principles. You will learn how these help you to build trust and transparency and thus maintain an effective team.

Dauer auf Anfrage
OPEX - 16
Termine auf Anfrage
OPEX - 18
OPEX - 20

Contents

● Basic leadership principles

● Leader Standard Worksheets

● Routine tasks

● Conflict management

● Employee appraisals

● Employee development

● Prioritizing tasks

● Objectives

● Key results

● Account mapping

● RACI matrix

● Meetings and discussions

● Motivating employees

● Creating a feedback culture

● Time management

● Employee planning

● Delegating

● Competencies (mindset)

● KPI / KBI monitoring

● Tools in digital leadership

Key information


Leader Standard Work (LSW) is a proven lean management practice that aims to help leaders promote continuous improvement and establish an effective leadership culture. Here are some key points about Leader Standard Work:

  1. Definition: Leader Standard Work refers to the specified regular tasks and activities that leaders perform on a daily, weekly or monthly basis to monitor operations, identify problems, support employees and promote continuous improvement.
  2. Key Aspects: LSW typically includes activities such as gemba walks (site inspections), employee reviews, performance indicator reviews, problem-solving sessions and supporting improvement projects.
  3. Continuous improvement: LSW promotes a culture of continuous improvement by having managers regularly visit the workplace, identify bottlenecks, solve problems and support employees in their improvement efforts.
  4. Standardization: Standardization of leadership activities establishes clear expectations for leaders and ensures that key tasks are performed regularly and consistently.
  5. Leadership by example: LSW also serves as a tool for leaders to be a role model for employees through their own behavior and activities and to embody the organization’s values and practices.
  6. Measurement and monitoring: The effectiveness of LSW can be measured by monitoring performance indicators such as employee engagement, problem-solving effectiveness and implementation of improvements.

Overall, Leader Standard Work is an essential component of a lean leadership culture and helps to promote continuous improvement at all levels of the organization and ensure that leaders actively contribute to the achievement of organizational goals.

History


The history of Leader Standard Work (LSW) is closely linked to the development of lean management and in particular to the Toyota Production System (TPS). Although there is no exact dating, the development of LSW can be traced back to the early days of TPS, which was developed at Toyota in the 1950s.
Toyota was one of the first companies to begin recognizing the importance of leadership and management at the workplace level. Toyota executives recognized that effective leadership and clear expectations at all levels of the organization were critical to the success of the lean approach.
LSW evolved as a way to ensure that leaders regularly visited the workplace, identified bottlenecks, solved problems and drove continuous improvement. This concept became part of the Lean philosophy, which is based on the idea of continuous improvement and the involvement of all employees.
Over the years, LSW became a fundamental part of the lean management system and was applied in companies around the world that were striving for efficiency gains, continuous improvement and a strong leadership culture.
Today, Leader Standard Work is recognized as a best practice that helps promote continuous improvement at all levels of the organization and ensures that leaders actively contribute to the achievement of organizational goals.

Usage

● Production plant

● Office and administration areas

● Project management

● Healthcare sector

● Service sector

Benefits

Risks

Categories
Module-en

5S Workshop

5S Workshop

The 5S or 6S workplace organization is one of the most important methods of lean management.
It is a systematic approach to maintaining an efficient, safe and clean workplace. Ideally with minimal search times. Continuous improvement in companies starts small and then turns into big improvements. 5S or 6S is divided into 5 or 6 steps, allowing areas to be redesigned step by step. In addition to the benefits of organized workplaces, you also gain more space and reduce errors in processes.

Quick Info

Dauer auf Anfrage
OPEX - 22
Termine auf Anfrage
OPEX - 24
OPEX - 26

Contents

● Introduction to 5S / 6S

● The 5S cycle and activities

● Stumbling blocks

● 5S as a system in the company

● Workplace monitoring

● Employee behavior

● The red tag process

● The 5S inspection list

● The improvement list

● Dealing with rejected parts

● Visual control on the store floor

● 5S in the company

● Standards through check sheets

● 5S feedback and audit process

● 5S implementation roadmap

● Gemba Walk, Kaizen Blitz

● Benchmarking of a 5S system

● Office, IT, Finance & Sales

Key information

The 5S method is an organizational and workplace design method that aims to optimize working environments, increase efficiency and improve safety in the workplace. The five S’s stand for sorting, systematization, cleanliness, standardization and self-discipline.

  1. Sorting (Seiri): Refers to sorting out and disposing of unnecessary items in the workplace in order to keep only what is necessary and reduce clutter. This helps to increase efficiency and improve workplace safety.
  2. Systematize (Seiton): Involves organizing and arranging the remaining items in the workplace to enable efficient working. Everything should have a fixed place and be easily accessible to minimize wasted time and unnecessary movement.
  3. Cleanliness (Seiso): Requires regular cleaning and maintenance of the workplace to create a clean and tidy environment. This not only contributes to aesthetic improvement, but also to safety and accident prevention.
  4. Standardization (Seiketsu): Aims to develop and implement standards and procedures to maintain the order and cleanliness achieved. This creates clarity and consistency in the workplace and facilitates continuous improvement.
  5. Self-discipline (Shitsuke): Emphasizes the importance of employee self-discipline and ownership to adhere to established standards and procedures. This requires training, motivation and continuous monitoring.

In summary, the 5S method promotes a cultured work environment that improves productivity, efficiency and safety in the workplace. It is used in various industries and organizations worldwide to optimize work processes and increase the quality of work.

History

The history of the 5S method dates back to the 20th century and is closely linked to the development of the Toyota Production System (TPS), which serves as the basis for lean management.


The origins of the 5S method lie in Japan, where it was developed in the 1950s as part of quality initiatives in the automotive industry. The method was first used by Toyota to improve efficiency, quality and safety in production.


Although the exact history of its origin is not clearly documented, the 5S method is often associated with the Japanese term “Seiri, Seiton, Seiso, Seiketsu, Shitsuke”, which represents the five steps of the method.


During Japan’s economic recovery after the Second World War, increasing efficiency and reducing waste played a crucial role in the competitiveness of companies. The 5S method proved to be an effective tool for promoting order, cleanliness and discipline in the workplace and increasing productivity.
In the following decades, the 5S method was widely adopted by Japanese companies and became an integral part of the lean management system. Later, the method was also recognized internationally and implemented in various industries and organizations around the world to optimize work processes and improve quality. Today, the 5S method is one of the fundamental methods of lean management and is used worldwide by companies striving for increased efficiency and continuous improvement.

Usage

● Production and manufacturing

● Office environments

● Healthcare

● Service sector

● Logistics and warehousing

● Educational institutions

 

Benefit

Risks

Categories
Module-en

Total Productive Maintenance

Total Productive Maintenance

Total Productive Maintenance is a concept developed in Japan to prevent system failures. TPM optimizes and standardizes the maintenance concept.

To reduce machine failures and set-up times, TPM uses preventive concepts, among other things, so that maintenance can be carried out in a planned manner. This increases productivity and conserves resources. In this module, you will learn about approaches for implementing and optimizing maintenance management in a waste-free lean environment.

Quick Info

Dauer auf Anfrage
OPEX - 28
Termine auf Anfrage
OPEX - 30
OPEX - 32

Contents

● DIN 31051 & 13306

● The 8 pillars of TPM

● TPM philosophy

● Principles of lean thinking

● Effective maintenance teams

● Cleanliness and inspection

● CIP for systems & tools

● Creating effective checklists

● Visual management, standards

● TPM in store floor management

● Workplace organization (5S / 6S)

● Root Cause Analysis (RCA)

● Planned maintenance

● Autonomous maintenance

● Preventive maintenance

● Dealing with short downtimes

● Culture and occupational safety

● TPM audit and benchmarking

Key information

Total Productive Maintenance (TPM) is a holistic management strategy that aims to maximize the overall performance of production facilities by focusing on eliminating losses, improving plant availability and developing a culture of continuous improvement.

TPM is based on the belief that all employees should be involved in the maintenance and improvement of equipment and encourages a proactive and participative approach to maintenance. The TPM methodology comprises various pillars, including autonomous maintenance management, planned maintenance, quality management, training and education, and administrative support.

By implementing TPM, organizations can not only increase equipment availability and reduce downtime, but also increase productivity, improve product quality and reduce overall costs.

TPM is closely linked to the principles of lean management and continuous improvement and has proven to be an effective strategy for increasing the competitiveness and sustainability of manufacturing companies.

Historie

The history of Total Productive Maintenance (TPM) can be traced back to Japanese industry in the 1950s, in particular to developments at Toyota and other leading Japanese companies. Originally developed as part of Total Quality Control (TQC), TPM was later developed as a management strategy in its own right.
In the 1980s and 1990s, TPM became increasingly widespread in Japanese industry and also gained international recognition. Companies around the world began to implement TPM to increase the efficiency of their production facilities, reduce downtime and improve productivity.

Anwendung

● Autonomous maintenance

● Planned maintenance

● Quality management

● Continuous improvement

● Training and education

● Administrative support

Benefits

Risks

Categories
Module-en

Change & Leadership Workshop

Change & Leadership Workshop

Beliefs and systems have an impact on our behavior. Most systems in companies are designed to achieve certain results – without regard to behavior.
Managers have the great task of aligning systems to achieve ideal behavior in order to achieve optimal results. Around the world, leaders invest a lot of time and money in change initiatives that are designed to achieve positive results. However, it is often difficult to maintain momentum and many such efforts end in frustration. In this module, we will show you how to use principle-based behavior and systems to achieve positive and sustainable results as a leader.

Quick Info

Dauer auf Anfrage
OPEX - 34
Termine auf Anfrage
OPEX - 36
OPEX - 38

Contents

● Introduction Change

● Leadership tasks

● Purpose of leadership

● Leadership styles

● Maturity model

● Behaviors

● Definitions of culture

● Employee surveys

● Ideal behavior

● Carrying out GAP analyses

● Values and principles

● Leadership principles

● Behavioral systems

● Communication tools

● Adaptation of innovations

● Intrinsic motivation

● Dealing with resistance

● Executive coaching

● Planning transformation

● Organizational excellence

Key information

Change and leadership are two closely related concepts that play a crucial role in organizational contexts. Change refers to the process of transformation within an organization, whether through restructuring, technology implementation or cultural change.


Leadership is the process by which an individual or group of individuals motivates, influences and directs others to achieve common goals. Effective leadership is critical to the successful change process as leaders must set the direction, communicate change, overcome resistance and guide employees through change.


It is important that leaders have emotional intelligence, communication skills and the ability to inspire. Change and leadership are dynamic processes that require continuous adaptation and development to keep pace with the ever-changing needs and challenges of an organization. Ultimately, they are critical to the transformation and success of organizations in an ever-changing business world.

History Change

The history of change management goes back to the beginnings of organizational change in connection with industrialization in the 19th century. During this period, companies began to evolve from traditional artisanal production methods to industrial mass production processes, leading to far-reaching changes in work organization, production methods and corporate structures.


In the 1920s and 1930s, pioneers such as Henri Fayol and Frederick Taylor developed management theories that focused on streamlining work processes and optimizing efficiency and productivity. These early approaches laid the foundation for modern change management by emphasizing the importance of organizational change for the long-term success of companies.


During the 20th century, various management approaches and methods were developed to manage organizational change, including Total Quality Management (TQM), Lean Management and Six Sigma. In the 1980s and 1990s, organizational development (OD) also came to the fore as a specialist field concerned with the planning, implementation and evaluation of change processes in organizations.


In recent decades, change management has evolved to meet the changing demands and challenges of the modern business world, including globalization, digitalization and the increasing complexity of organizations. Today, change management is an integral part of the strategic management of companies and is considered a key success factor for the adaptability and competitiveness of organizations.

Historie Leadership

The history of leadership can be traced back to the beginnings of human societies, as leadership is a fundamental human dynamic that exists in different contexts and cultures. Early forms of leadership can be found in tribal societies, ancient civilizations and religious institutions, where leaders were authoritarian or charismatic figures who were accepted as leaders.


In the ancient world, military and political leaders played a crucial role in the organization of communities and empires. Examples of outstanding leaders from this period include Alexander the Great, Julius Caesar and Confucius, who became known for their leadership qualities and their ability to motivate and mobilize people.


With the advent of industrialization and modernization, new forms of leadership developed in the business sector. Industrial pioneers such as Henry Ford and Andrew Carnegie shaped the image of the business leader who succeeded through visionary thinking, strategic management and innovative business practices.


In the 20th century, various leadership theories and models were developed, including the Great Man theory, behavioral theories and transformational leadership. Major events such as the world wars, the civil rights movement and the technological revolution influenced the development of leadership and brought new challenges and opportunities.


Today, leadership is seen as a multidimensional concept that encompasses different leadership styles, approaches and skills. Modern leaders are respected not only for their position or authority, but also for their ability to inspire, motivate and support others. Leadership is a dynamic field that is constantly evolving and adapting to the changing needs and demands of organizations and societies.

Benefits Change

Benefit Leadership

Categories
Module-en

Moderation and Presentation

Moderation and Presentation

In this module, you will learn the basic tools and methods of rhetoric and presentation techniques. You will learn how to present and argue convincingly in order to always reach your audience.

Using many practical examples and a personal video evaluation, you will optimize your appearance and master every situation with confidence. With the help of basic principles, you will adjust your inner and outer demeanor (appearance) perfectly to your audience. A strong power of persuasion and authenticity based on honesty and trust will be the success factors for your future.

 

Quick Info

Dauer auf Anfrage
OPEX - 40
Termine auf Anfrage
OPEX - 42
OPEX - 44

Contents

● Introduction to rhetoric

● Lively speaking

● Rhetorical triangle

● Placing messages in a targeted way

● Argumentation

● Inner & outer posture

● General rules of perception

● Balanced change of media

● Preparing a presentation

● Breathing, pace of speech

● Dealing with emotions

● Online presence (virtual)

● Conducting a conversation

● Equipment

● Trends in moderation

● Active listening

● Business moderation

● Analyzing situations

● Toolbox and methods

● Questioning techniques

Key information

Facilitation and presentation are two key skills that are of great importance in various professional and personal contexts. Facilitation refers to the ability to effectively lead group discussions, meetings or workshops by guiding the process, engaging the participants and creating a positive working environment. The aim is to consider different points of view, promote consensus and achieve common goals. Good facilitation requires communication skills, empathy and the ability to resolve conflicts.


On the other hand, presentation refers to the ability to convey content and information convincingly to an audience. This includes the selection and structuring of content, the design of visualizations and slides, as well as the confident and convincing delivery in front of an audience. A successful presentation takes into account the needs and expectations of the audience, uses effective communication techniques and leaves a lasting impression on the audience.


Both skills are vital for success in many areas, whether in business, academia or social settings. They can be learned and improved through training, feedback and practical experience. Both facilitation and presentation are key skills that help to promote effective communication, collaboration and personal development.

History Moderation

Originally, facilitation was often performed informally by leaders or elders in communities to resolve conflicts, make decisions and promote social cooperation.


In ancient Greek democracy, moderation played an important role in political discussions and assemblies, where speakers and debate leaders helped to guide opinion and ensure compliance with rules.


Throughout history, facilitation has become increasingly formalized and professionalized, especially in organizations, government agencies and international institutions. Facilitators were tasked with leading complex meetings, conferences and negotiations by structuring discussions, engaging participants and reaching compromises.


Especially with the advent of technologies such as television and the internet, moderation has also expanded to new media formats, with moderators playing a role in guiding discussions and ensuring compliance in talk shows, online forums and social media platforms.


Today, moderation is an established practice in many areas, from the business world.

History Präsentation

Information and stories used to be passed on orally, often through tales, songs or dramatic performances.


In ancient civilizations such as Ancient Egypt and Greece, presentations were used to convey ideas, stories and information visually, for example through murals, sculptures or public speeches.


With the development of writing and printing technology in the Middle Ages, it became possible to disseminate information in printed form, leading to new forms of presentation such as books, pamphlets and manuscripts.


In the 20th century, advances in photography, film and audiovisual media brought new possibilities for the presentation of information.
With the advent of computers and digital media, presentation technology has evolved.


Today, presentations are an integral part of business and academic life, with professionals in various industries using presentation techniques to communicate ideas, impart knowledge and generate audience interest.

Benefit Moderation

Benefit Presentation

Categories
Module-en

Knowledge Management

Knowledge Management


Knowledge management is an essential part of our knowledge society. The rapid pace of change in the digital age means that companies have inexhaustible information at their disposal, which can become a major competitive advantage through targeted management.
In this module, you will learn about suitable methods for structuring knowledge. We will show you new technologies, trends and methods for distributing knowledge to new employees. We help you to secure the knowledge of employees who will be leaving the company.

Quick Info

Dauer auf Anfrage
OPEX - 46
Termine auf Anfrage
OPEX - 48
OPEX - 50

Contents

● Basics

● Knowledge staircase

● Knowledge cycle

● Implicit vs. explicit knowledge

● Documentation of knowledge

● Preserving knowledge

● Document quality

● Knowledge maps

● Building knowledge & transfer

● Safeguarding knowledge

● Qualification matrix

● Defining competence goals

● Pull vs. push principle

● Debriefing

● Knowledge platforms

● Agile methods

● Job rotation

● Creative methods

● Benchmarking

Key information

Knowledge management according to DIN ISO 30401 deals with the systematic organization, acquisition, storage, transfer and application of knowledge within an organization. It includes the development of strategies, processes and technologies in order to use knowledge effectively and achieve competitive advantages.


Both explicit knowledge (documented knowledge) and implicit knowledge (experience, skills) are taken into account and managed within a structured framework. The aim of knowledge management is to increase the performance and innovative strength of an organization by making knowledge transparent, sharing it and using it for decision-making processes.


It promotes the exchange of best practices, the prevention of knowledge loss in the event of staff turnover and the creation of a learning culture within the organization. Knowledge management can be supported by the use of software solutions that facilitate the collection, organization and provision of knowledge.


It is a continuous process that adapts to the changing needs and challenges of an organization and can make an important contribution to long-term competitiveness.

History

The history of knowledge management dates back to the 1980s, when companies began to recognize the importance of their internal knowledge for business success.


In the 1990s, knowledge management became more popular as an independent concept, particularly through the work of Peter Drucker and Nonaka/Takeuchi.


The first scientific models and approaches to knowledge management also emerged during this period.


Today, knowledge management has become an integral part of corporate management, as companies increasingly recognize that their success depends largely on their handling of internal knowledge and their ability to innovate and adapt.

Usage

Knowledge management according to DIN ISO 30401 is used in a variety of organizations and industries, including

● Companies and corporations

● educational institutions

● government agencies

● Healthcare organizations

● IT and technology companies

● Consulting companies

● Non-profit organizations

Overall, knowledge management is used in all types of organizations that aim to use internal knowledge effectively, promote collaboration and improve performance.

Benefits

Risks

Categories
Module-en

Testing & Measuring Technology

Testing & Measuring Technology

 

Testing and measuring technology is used to check components in industry in order to ensure quality and thus reduce the number of rejects.

In this module, you will learn about the most important measuring methods and measuring equipment. In addition, you will learn about the path of test equipment from planning, recording, labeling, use, calibration, monitoring and traceability. This module also includes the general tolerancing principles for form and position tolerances and an overview of the statistical tolerancing of components.

 

Quick Info

Dauer auf Anfrage
OPEX - 52
Termine auf Anfrage
OPEX - 54
OPEX - 56

Contents

● Adjustment, calibration

● Gauging, calibration

● Non-measurement testing

● Time measurement

● Temperature measurement

● Speed measurement

● Electrical quantities

● Radioactivity & radiation

● Medical measuring devices

● Length measurement

● Hardness testing

● Measuring principles

● Measuring equipment

● Measuring errors

● Selection of the measuring equipment

● Measurement uncertainty

● Test equipment monitoring

● Calibration

● Form & position tolerances

Key information


Testing and measurement technology is an essential part of many industries and processes. It comprises various procedures and devices used to check and measure the physical properties, quality characteristics and performance parameters of products or materials.


The main objective is to ensure compliance with specifications, quality standards and regulatory requirements in order to guarantee product quality and optimize process performance. These techniques are used in areas such as manufacturing, the automotive industry, medical technology, electronics and environmental protection.


Test and measurement technology encompasses a variety of methods and devices, from mechanical measuring devices such as calipers and micrometers to electronic and optical measuring devices such as oscilloscopes, microscopes and spectrometers. It plays a crucial role in quality assurance by detecting and correcting deviations at an early stage, which helps to improve product quality and reduce rejects and rework.


The continuous development of new technologies such as 3D printing, artificial intelligence and IoT is leading to innovative approaches and methods in testing and measurement technology that can enable even more accurate and efficient inspection and measurement.

History

The history of testing and measuring technology dates back to ancient times, when simple measuring instruments such as scales and measures of length were used for commercial purposes.


During the Middle Ages and the Renaissance, measuring technology progressed, particularly in the fields of astronomy and navigation.


With the industrial revolution in the 18th and 19th centuries, mechanical measuring instruments such as micrometers and calipers became widespread. In the 20th century, the development of electronic and optical measuring devices such as oscilloscopes and spectrometers brought enormous progress in testing and measurement technology.


Nowadays, modern technologies such as computer technology and digital imaging have further advanced testing and measuring technology and opened up new areas of application.

Usage

Test and measurement technology is used in a wide range of areas and industries:

● Manufacturing and production

● automotive industry

● Aerospace

● Electronics and semiconductors

● Medical technology

● Environmental protection

● Construction

● Energy and utilities

Overall, testing and measurement technology is an essential component of many branches of industry and helps to ensure the quality, safety and performance of products and processes.

Benefits

Risks

Categories
Module-en

Risk Management

Risk Management

Quick Info

You should implement an appropriate management system to control the risks in a company with ever faster processes and in a complex world. This will reduce unforeseeable situations, losses and costs.

In this module, you will gain the knowledge of risk management in accordance with DIN 31000 in order to introduce and continuously improve a professional risk management system. The standard and the integration of risk management in all processes and activities of a company should constantly create and maintain value. Risks, which can also be gifts for improvement, offer you new opportunities on the market.

Dauer auf Anfrage
OPEX - 58
Termine auf Anfrage
OPEX - 60
OPEX - 62

Contents

● Fundamentals

● Risk strategy

● Risk culture

● DIN 31000

● Risk management process

● Delphi method

● Mind map

● Morphological box

● Risk matrix

● Bow Tie Analysis

● Introduction to the FMEA

● Fault tree analysis

● Event tree analysis

● Root cause analysis

● Risk register

● Heat maps

● Key Risk Indicators

● Control Self-Assessments

● Creativity techniques

● Ishikawa diagram

Key information

DIN 31000 is an international standard for risk management that was developed by the International Organization for Standardization (ISO) and is recognized worldwide. It provides a framework and guidelines for the systematic identification, assessment, monitoring and control of risks in organizations.


The aim of the standard is to support companies in proactively managing risks, identifying opportunities and minimizing negative effects. DIN 31000 emphasizes the importance of a holistic and systematic approach to risk management that promotes the integration of risk management processes into general corporate management.
It also emphasizes the involvement of stakeholders, the consideration of external and internal contexts and the continuous improvement of risk management practices. By applying DIN 31000, organizations can respond more effectively to uncertainties, improve their decision-making and strengthen their resilience and resistance in the long term.

History

The history of risk management dates back to ancient times, when traders and merchants developed techniques to minimize trading risks.

During the industrial revolution in the 18th and 19th centuries, business risks increased, leading to a heightened interest in risk management practices.
In the 20th century, academics and practitioners began to develop systematic approaches to risk management, including risk analysis methods such as Monte Carlo simulation and decision theory.
In recent decades, various risk management standards and guidelines have been developed to help organizations implement effective risk management practices, including ISO 31000 and COSO ERM.

Usage

Risk management is used in a variety of areas and industries:

● Corporate management

● finance

● insurance

● Healthcare

● project management

● Information Technology

● Environmental protection

● Logistics and SCM

Overall, risk management is an important part of doing business and is used in almost all industries and sectors to identify, assess and manage potential risks in order to protect the organization from negative impacts and ensure long-term success.

Benefits

Risks

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