The Voice of Process (VOP) is a tool for translating verbal statements from the process into measurable core causes. All statements in the Voice of Process should be measurable in the Define phase of the project before moving into the Measure phase. VOP is a key element in the process model =().
Author: Alphadi Team

The German translation of a classic from the Shingo Institute. With this book, readers will learn the fundamentals of the Shingo Model, explore the three insights into Organizational Excellence, and discover how the Shingo Leadership Principles shape the ideal behaviors that lead to sustainable results.
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Software
LTO (Lean Tools)
Lean tools are instruments used for streamlining processes. The technical goal is to reduce lead time and thereby improve efficiency.
MSA Type 1
In an MSA Type 1 a measurement system is evaluated for accuracy and precision. This involves measuring a reference part multiple times by an operator.
MSA Type 2 (Gage R&R)
Measurement system uncertainty can have multiple components. In MSA Type 2, both repeatability and reproducibility are evaluated.
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