The 8D report is a proven tool for structured problem solving in production, service and project management. It helps teams to systematically analyse the causes of errors, define immediate measures and implement sustainable corrections. The aim of the 8D process is to avoid recurring errors, ensure quality and customer satisfaction in the long term and at the same time promote a learning organisation.
The approach combines fact-based analysis (e.g. Root Cause, 5 Why, Ishikawa) with teamwork, accountability and communication – all in the spirit of lean thinking and continuous improvement.