Leader Standard Work

Quick Info

 

Leader Standard Work is a method for standardizing the activities of managers. Many manufacturing or service companies work with standards on a daily basis, including work instructions, CIP boards, reports and feedback. Key figures show management whether they are on the right track or whether measures need to be taken. The key figures are often communicated through a store floor management system.

In this module, you will learn about standards in management activities and the importance of management principles. You will learn how these help you to build trust and transparency and thus maintain an effective team.

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Contents

● Basic leadership principles

● Leader Standard Worksheets

● Routine tasks

● Conflict management

● Employee appraisals

● Employee development

● Prioritizing tasks

● Objectives

● Key results

● Account mapping

● RACI matrix

● Meetings and discussions

● Motivating employees

● Creating a feedback culture

● Time management

● Employee planning

● Delegating

● Competencies (mindset)

● KPI / KBI monitoring

● Tools in digital leadership

Key information


Leader Standard Work (LSW) is a proven lean management practice that aims to help leaders promote continuous improvement and establish an effective leadership culture. Here are some key points about Leader Standard Work:

  1. Definition: Leader Standard Work refers to the specified regular tasks and activities that leaders perform on a daily, weekly or monthly basis to monitor operations, identify problems, support employees and promote continuous improvement.
  2. Key Aspects: LSW typically includes activities such as gemba walks (site inspections), employee reviews, performance indicator reviews, problem-solving sessions and supporting improvement projects.
  3. Continuous improvement: LSW promotes a culture of continuous improvement by having managers regularly visit the workplace, identify bottlenecks, solve problems and support employees in their improvement efforts.
  4. Standardization: Standardization of leadership activities establishes clear expectations for leaders and ensures that key tasks are performed regularly and consistently.
  5. Leadership by example: LSW also serves as a tool for leaders to be a role model for employees through their own behavior and activities and to embody the organization’s values and practices.
  6. Measurement and monitoring: The effectiveness of LSW can be measured by monitoring performance indicators such as employee engagement, problem-solving effectiveness and implementation of improvements.

Overall, Leader Standard Work is an essential component of a lean leadership culture and helps to promote continuous improvement at all levels of the organization and ensure that leaders actively contribute to the achievement of organizational goals.

History


The history of Leader Standard Work (LSW) is closely linked to the development of lean management and in particular to the Toyota Production System (TPS). Although there is no exact dating, the development of LSW can be traced back to the early days of TPS, which was developed at Toyota in the 1950s.
Toyota was one of the first companies to begin recognizing the importance of leadership and management at the workplace level. Toyota executives recognized that effective leadership and clear expectations at all levels of the organization were critical to the success of the lean approach.
LSW evolved as a way to ensure that leaders regularly visited the workplace, identified bottlenecks, solved problems and drove continuous improvement. This concept became part of the Lean philosophy, which is based on the idea of continuous improvement and the involvement of all employees.
Over the years, LSW became a fundamental part of the lean management system and was applied in companies around the world that were striving for efficiency gains, continuous improvement and a strong leadership culture.
Today, Leader Standard Work is recognized as a best practice that helps promote continuous improvement at all levels of the organization and ensures that leaders actively contribute to the achievement of organizational goals.

Usage

● Production plant

● Office and administration areas

● Project management

● Healthcare sector

● Service sector

Benefits

Risks

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